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FAQs

ACCOUNT INFORMATION

HOW DO I CREATE AN ACCOUNT?

HOW DO I CHANGE MY ACCOUNT INFORMATION?

WHAT IS YOUR MAILING ADDRESS?

PRODUCT INFORMATION

WHAT IS A SEALED LEAD ACID (SLA) BATTERY?

WHAT IS AH AND BATTERY CAPACITY?

DOES MY REPLACEMENT BATTERY CAPACITY (Ah) HAVE TO BE THE SAME AS MY ORIGINAL? HOW DO I CHOOSE?

HOW LONG DO SLA BATTERIES TYPICALLY LAST?

WHAT IS THE SHELF LIFE OF A SEALED LEAD ACID BATTERY?

ARE THE SEALED LEAD ACID BATTERIES THAT YOU SELL RECHARGEABLE?

IS THIS BATTERY DELIVERED CHARGED?

HOW DO I CHARGE MY SEALED LEAD ACID BATTERY?

HOW DO I CHARGE MY UPS BATTERY?

CAN I USE MY AUTOMOTIVE BATTERY CHARGER TO CHARGE MY SMALL LEAD ACID BATTERY?

ALARM SHOWS LOW BATTERY

MY DSC ALARM HAS A 12V 4Ah BATTERY, CAN I USE A 12V 5AH BATTERY? WlLL THIS DAMAGE MY ALARM SYSTEM?

SLA BATTERY MAINTENANCE

MY SEALED LEAD ACID BATTERY IS BLOATED OR SWOLLEN. WHAT SHOULD I DO?

WHAT IS THE DIFFERENCE BETWEEN A GEL CELL, AN AGM AND AN SLA BATTERY?

DO I NEED TO DRAIN MY SLA BATTERY TO PREVENT MEMORY EFFECT?

DO I NEED TO ADD WATER TO MY BATTERY?

HOW OFTEN SHOULD YOU CHARGE YOUR ATV BATTERY?

WHAT MIGHT HAVE CAUSED MY BATTERY TO FAIL?

WHAT CAN CAUSE A NEW BATTERY TO FAIL AFTER INSTALLATION?

HOW DO YOU CONNECT A BATTERY IN SERIES or PARALLEL?

HOW TO CHOOSE THE CORRECT REPLACEMENT BATTERY FOR MY CELLPHONE, TABLET, LAPTOP AND OTHER DEVICES?

WHEN SHOULD I REPLACE MY CELL PHONE BATTERY?

WHY DOES THE LAPTOP BATTERY NOT CHARGE TO 100%?

WHAT IS MAH AND BATTERY CAPACITY?

HOW LONG DOES IT TAKE TO CHARGE A CELL PHONE BATTERY?

WHY WON'T MY PHONE BATTERY HOLD A CHARGE?

DOES FREQUENT CHARGING DAMAGE PHONE BATTERY?

ORDER INFORMATION

WHERE IS MY ORDER?

MY ORDER SHOW UNFULFILLED, WHAT IS IT REFERRING TO?

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

HOW DO I CHECK ON MY ORDER?

IS MY ORDER SECURE?

WHICH PAYMENT METHODS ARE ACCEPTED?

THE TRACKING INFORMATION DOES NOT SHOW ANY ORDER MOVEMENT

I RECEIVED A TRACKING NUMBER EMAIL BUT DO NOT SEE ANY TRACKING DATA?

ITEM SAYS DELIVERED BUT YOU HAVE NOT RECEIVED IT?

DO YOU OFFER VOLUME DISCOUNTS?

CAN MY BATTERY BE SHIPPED BY AIR?

I RETURNED THE ITEM, WHEN WILL I GET MY MONEY BACK?

CAN I PICK UP MY ORDER TO YOUR LOCATION?

HOW MUCH IS THE SHIPPING COST IF THE ORDER IS BELOW $129?

MAY PURCHASE BY A PACK OF TWO BATTERIES?

I RETURNED THE ITEM, WHEN WILL I GET MY MONEY BACK?

I RECEIVED A DAMAGED ITEM