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FAQs

ACCOUNT INFORMATION

HOW DO I CREATE AN ACCOUNT?

HOW DO I CHANGE MY ACCOUNT INFORMATION?

WHAT IS YOUR MAILING ADDRESS?

PRODUCT INFORMATION

HOW MANY WATTS DOES MY ADAPTER REQUIRE?

WHAT IS AH AND BATTERY CAPACITY?

ALARM SHOWS LOW BATTERY

WHY DOES THE LAPTOP BATTERY NOT CHARGE TO 100%?

WHAT IS MAH AND BATTERY CAPACITY?

HOW DO I CHARGE MY SEALED LEAD ACID BATTERY?

SLA BATTERY MAINTENANCE

HOW DO I CHARGE MY UPS BATTERY?

ORDER INFORMATION

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

HOW DO I CHECK ON MY ORDER?

IS MY ORDER SECURE?

WHICH PAYMENT METHODS ARE ACCEPTED?

DO YOU OFFER VOLUME DISCOUNTS?